ADA Accommodations and Grievances
The Americans with Disabilities Act (“ADA”), enacted on July 26, 1990, provides comprehensive rights and protections to individuals with disabilities in the areas of employment, state and local government services, public accommodations, and telecommunications. The ADA Title II prohibits all state and local governments from discriminating on the basis of a disability but, moreover, its goal is to promote equality of opportunity and full participation. The City of Troy works to ensure that every program, service, benefit, activity and facility operated or funded by the City of Troy is accessible to, and usable by, people with disabilities. The city strives to eliminate barriers that may prevent persons with disabilities from access to or participation in city programs, services, activities, and facilities.
The City Clerk is the ADA Title II Coordinator for the City of Troy and coordinates the City’s efforts to comply with all applicable laws and regulations. The ADA Title II Coordinator is available to answer questions from both the public and city employees about accommodating persons with disabilities and Title II of the ADA.
ADA Title II Grievance Procedure
The City of Troy is committed to providing and ensuring programmatic, communication and architectural access.
Complaints that a city program, service, or activity is not accessible to persons with disabilities should also be directed to the ADA Coordinator within thirty (30) business days after the complainant becomes aware of the alleged violation. Complaints can be made by filling out ADA Title II Non-Compliance Complaint Form. Instructions for how and where to submit this form are provided on the form. If you require assistance completing the form, please contact the ADA Title II Coordinator.
All complaints and appeals will be maintained in the City’s ADA complaint file for a minimum of five years.
Notice Under the Americans with Disabilities Act (ADA)
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Troy ADA Notice states that it will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
The Missouri Human Rights Act makes it illegal for places of public accommodation to discriminate because of an individual’s race, color, religion, national origin, ancestry, sex or disability.
Jodi Schneider, City Clerk
ADA Title II Coordinator
City of Troy
800 Cap Au Gris
Troy, Missouri 63379
Hours: Monday-Friday 8:00 a.m.-4:30 p.m.